Mattress Delivery & Return Guide

Mike Stownel Mike Stownel
Mattress delivery & return

Like many industries, the bedding industry is under a virtual evolution where online mattress companies are beginning to reign supreme over their brick-and-mortar competitors. As a result, it can be challenging to keep up with the rapidly evolving changes taking place within the world of mattresses; therefore, we’ve compiled this guide to simplify the underlying issues regarding mattress deliveries and returns so you can make an educated consumer decision.

Mattress Delivery & Return Guide

#1. Saatva - Free white glove delivery bedding experts will deliver and set up your new mattress and remove your old mattress cost-free.

#2. Puffy - Puffy provides free, no-contact delivery to the continental U.S. and also offers free returns for a full refund.

#3. Layla - Buy a mattress with 0,00% APR for 12 months with Affirm and get Two Layla Memory Foam Pillows + Microfiber Sheet Set + Essential Mattress Protector for FREE.

#4. Helix sleep - Most Awarded mattress brand of 2020, have standard and luxury mattresses models, designed for all types of sleepers and price for any pocket. Helix sleep provides 180-Day Free Trial, 10-Year Warranty and Free Shipping within the US.

#5. AmeriSleep - Memory Foam, Hybrid and all-natural latex Organic Mattress manufacturer AmeriSleep provides 100-Night Free Trial and 20-Year Warranty for their customers. Also, AmeriSleep offers very tempting discounts and gifts like sheets, pillows, mattress protector or an adjustable bed when buying a mattress.

Our Top Product Picks

Other Mattresses Brands

How are Mattresses Delivered?

Mattress Delivery

For most online mattress companies, beds are shipped with reliable package carriers such as FedEx, USPS, UPS, and DHL. Generally, mattress shipping and delivery come as free, no-contact delivery, free white glove delivery, or require paid shipping.

What Should I Know Regarding Mattress Returns?

A surprisingly small proportion of the consumer population (~12%) decide to return their mattress. All-the-same, here are some need-to-know facts regarding mattress return policies:

  • Average Return Policy - For newly purchased beds, between 30 to 120 days.
  • Look into Sleep Trials - Verify that extra-long sleep trials are covered in the policy.
  • Money-Back Policy - Choose a bedding company that offers a money-back guarantee.
  • Exchange Policy - Most bedding companies will try to have consumers exchange mattresses for other models before dishing out a refund.

Benefits of Using

Here are three key benefits of using a consumer-focused mattress provider:

  • Save Money: Premium bedding materials at affordable rates.
  • Peace of Mind: More user-convenient, less stressful, and brand-backed.
  • Improved Sleep: Improved mattress engineering optimizes sleep and overall health.

How to Choose the Best

Below are five of the best online bedding companies that offer free, no-contact delivery or free white glove delivery, in addition to their core attributes.

Our Top Product Picks

1
Saatva
  • 180-night sleep trial
  • Free white glove delivery
  • 120-day money-back guarantee
Save $200 Price from $799
Read Review→
2
Puffy
  • Lifetime warranty
  • Free shipping and returns
  • +8,000 5-star sleeper reviews
Save $300 Price from $795
Read Review→
3
Layla
  • Made in USA
  • Lifetime Warranty
  • 0,00% APR for 12 months with Affirm
  • 120 Night Free Trial
  • Ships in 3-5 Business Days
Save $200 Price from $1,049
Read Review→
4
Helix Sleep
  • Made in USA
  • 10 Year Warranty
  • 100 Night Free Trial
  • OEKO-TEX Certified
  • Free Shipping
Save $200 Price from $600
Read Review→
5
AmeriSleep
  • Made in USA
  • 100-Night Free Trial
  • 20-Year Warranty
  • Free Shipping & Returns
  • Standard 100 by OEKO-TEX®
Save 30% Price from $899
Read Review→
6
Birch by Helix
Save $200 Price from $1050
Read Review→
7
Naturepedic
Save 10% Price from $649
Read Review→
8
Ecoterra
Save $150 Price from $849
Read Review→
9
Airweave
Save $376 Price from $910
Read Review→
10
Zomasleep
Save $150 Price from $549
Read Review→

1. Saatva

Price Range: $899 to $2,440. Offer: Get 200$ off and FREE glove delivery

Trial period: 365-night home trial

Warranty: Lifetime

Financing : As low as $92/month at 0% APR 

Sizes: Twin, Twin XL, Full, Queen, King, Split King, California King, Split California King

Saatva

Saatva is one of the most popular U.S. bedding companies, known for their consumer-convenience with free white glove delivery and superior handcrafted hybrid innerspring mattresses. More than 40% of sleepers experience less back pain with Saatva beds while they retail between $799 to $1,899, making them one of the more affordable mattress providers.

Saatva
Saatva

Premium materials. White Glove Delivery, 24/7 Customer Support. Try It For 180 Nights

Save $200 Price from $799

2. Puffy

Price Range: $795 to $1,995. Offer: $300 OFF + 2 FREE PILLOWS

Trial period: 101-nights

Warranty: as long as you own the mattress

Financing : 0% APR, Klarna

Sizes: Twin, Twin XL, Full, Queen, King, California King

Puffy

Puffy mattresses are made in the USA, have a lifetime warranty, and come with a 101-night sleep trial. Their mattresses flex patent-pending Cooling Cloud technology, providing exceptional temperature regulation, and are known for their superior spine, back, and neck support. Mattress range between $795 to $1,445, although you can save up to $300 with this promotional link.

Puffy
Puffy

Lifetime Warranty, Free Return. Up To $300 Off. Try It Now

Save $300 Price from $795

3. Layla

Price Range: $1,049 to $1,699. Offer: Up To $200 Off Mattresses + 2 Free Layla Memory Foam Pillows

Trial period: 120-nights

Warranty: Lifetime

Financing : 0% APR, Affirm

Sizes: Twin, Twin XL, Full, Queen, King, California King

Layla

Hybrid or memory foam mattresses, made with two levels of firmness in one mattress (flippable firmness). Layla Mattress provides excellent edge support for sleepers of all weights and has great motion isolation. Mattresses made with cooling technology and a very breathable cover that zips off for easy cleaning. Layla Mattresses are adjustable base friendly, come with 10 Year warranty & Free Shipping.

Layla
Layla

Save Up To $400 On Select Mattress Sets

Save $200 Price from $1,049

4. Helix sleep

Price Range: $600 to $2,249. Offer: Save up to $200 OFF & Get 2 FREE Dream Pillows

Trial period: 100-nights

Warranty: 15 years

Financing : 0% APR, Klarna, Katapult

Sizes: Twin, Twin XL, Full, Queen, King, California King

Helix sleep

Sink in like a cloud with the soft feel of the Helix Sunset Luxe, perfect for side sleepers seeking additional pressure point relief, enhanced contouring, zoned lumbar support, and a responsive surface. The Sunset Luxe’s softer top layers render soft, lavishly plush comfort under a premium quilted pillow top.

Helix Sleep
Helix Sleep

Special Offer! Save Up To $200 Off Your Mattress

Save $200 Price from $600

5. AmeriSleep

Price Range: $899 to $4,190. Offer: 30% Off Mattresses + Up To $399 In FREE Accessories

Trial period: 100-nights

Warranty: 100-days

Financing : -

Sizes: Twin, Twin XL, Full, Queen, King, California King

AmeriSleep

AmeriSleep is one of the most popular and best mattress companies. The assortment includes both hybrid or memory foam mattresses and completely eco-friendly latex mattresses. AmeriSleep provide one of the best guarantees for their products - 20 years warranty, as well as care about the quality and application of new developments in the production of mattresses such as: HIVE® technology that offers dynamic full-body support for a healthy sleeping position, lightweight cover that promotes airflow and prevents overheating, Bio-Pur® foam is more responsive and breathable than traditional foams.

AmeriSleep
AmeriSleep

Try Organic Healthy Sleep, Without All The Chemicals. 20-Year Warranty

Save 30% Price from $899

6. Birch by Helix

Price Range: $1049 to $1799. Offer: $200 off + 2 free Eco-Rest pillows!

Trial period: 100-nights

Warranty: 25 years

Financing : Klarna, Katapult

Sizes: Twin, Twin XL, Full, Queen, King, California King

Birch by Helix

Environmentally-conscious shoppers buy the Birch Mattress due to its multi-certified all-natural materials. Reinforced perimeter support and ergonomically designed pressure relief provide an unprecedented level of comfort and pressure relief for back and stomach sleepers. Individually pocketed coils provide subtle body cradling and reduce surface motion (perfect for couples).

Birch by Helix
Birch by Helix

Best Natural Mattress! Try It Now and Say Goodbye to Chemicals.

Save $200 Price from $1050

7. Naturepedic

Price Range: $649 to $9999. Offer: 10% off for all mattress!

Trial period: 90-nights

Warranty: 20-years

Financing : Affirm

Sizes: Twin, Twin XL, Full, Queen, King, California King

Naturepedic

The EOS is the ultimate organic pillow top mattress that embodies luxury. Personalize comfort from firm to ultra-plush with its multi-layered zippered design. Multi-certified for purity and sustainable practices, Naturepedic’s EOS Pillowtop organic mattress is best for couples as each sleeper can control their mattress side’s comfort level.

Naturepedic
Naturepedic

Over 15 Years Experience In Organic Mattresses. 2-3 Business Days Shipping. Order Now

Save 10% Price from $649

8. Ecoterra

Price Range: $849 to $1,349. Offer: $175 off mattresses

Trial period: 90-nights

Warranty:90-days

Financing :Klarna

Sizes: Twin, Twin XL, Full, Queen, King, California King

Ecoterra
Ecoterra
Ecoterra

Enjoy Nature's Secret For Deep, Comfortable Sleep!

Save $150 Price from $849

9. Airweave

Price Range: $920 to $3,270. Offer: Save Up To $150 On Mattress Collection, $50 On Accessories!

Trial period: 100-nights

Warranty:10 years

Financing :0% APR, Klarna

Sizes: Twin, Twin XL, Full, Queen, King, California King

Airweave

The New Airweave Mattress uses proprietary Airfiber technology to deliver a transformative sleeping experience. The mattress is more firm than traditional beds but can be balanced out with a plush pillow top layer. This mattress is machine washable and promotes up to 308% longer deep sleep cycles than memory foam.

Airweave
Airweave

Get 100-Night Risk-Free Trial Now!

Save $376 Price from $910

10. Zomasleep

Price Range: $549 to $1,748. Offer: Save $150 Off Mattresses

Trial period: 100-nights

Warranty:10 years

Financing : -

Sizes: Twin, Twin XL, Full, Queen, King, California King

Zomasleep
Zomasleep
Zomasleep

Sleep To Win. Sleep Better. Perform Better

Save $150 Price from $549

The Bottom Line

Every consumer should familiarize themselves with the warranties, clauses, and policies regarding mattresses they plan to invest in; otherwise, they may be unable to recoup their hard-earned money. For these reasons, we’ve disclosed only the most trusted and best-rated mattress providers that render consumer-friendly delivery and non-jarring return policies. The bed you sleep on matters, and mattresses as a whole are an investment, so invest wisely and improve your sleep quality and health today!

FAQ

Do all mattress companies allow returns?
According to industry research, around 89% of mattress companies allow returns. All of the bedding providers shared here today do accept returns.
What damages can void a mattress return?
Any user-inflected or pet damage such as scratches, tears, or stains can void a mattress warranty and return
Where can I try a risk-free mattress sleep trial?
Here, try DreamCloud Sleep’s risk-free sleep trial for a full year.
What is free white glove delivery?
Free white delivery includes additional services such as indoor delivery, such as a specific room and location, unpacking, and the removal of packaging materials.

Other Companies

All reviews

Written by: Mike Stownel

Senior Sleep Health and Mattress Technology Expert

Mike Stownel is a seasoned sleep health and mattress technology expert with over a decade of rich experience. He previously served as a Sleep Wellness Advisor for numerous boutique mattress manufacturers, where he played a crucial role in product development and customer education. Mike also worked as a Consultant for several start-up sleep tech companies, contributing to innovative sleep solution strategies.

 

His deep understanding of mattress technology and sleep science, combined with practical industry experience, positions him as a trusted authority. Mike`s insights, rooted in both science and market trends, offer invaluable guidance for achieving optimal sleep health.

 

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