Mattress Delivery & Return Guide

Mike Stownel Mike Stownel
Mattress delivery & return

Like many industries, the bedding industry is under a virtual evolution where online mattress companies are beginning to reign supreme over their brick-and-mortar competitors. As a result, it can be challenging to keep up with the rapidly evolving changes taking place within the world of mattresses; therefore, we’ve compiled this guide to simplify the underlying issues regarding mattress deliveries and returns so you can make an educated consumer decision.

Mattress Delivery & Return Guide

#1. Saatva - Free white glove delivery bedding experts will deliver and set up your new mattress and remove your old mattress cost-free.

#2. Puffy - Puffy provides free, no-contact delivery to the continental U.S. and also offers free returns for a full refund.

#3. Nectar - Mattresses are shipped with free, no-contact delivery with free returns. A White Glove Service is nonrefundable and available for $149.

#4. Dreamcloudsleep - Free, no-contact delivery within the contiguous United States and free returns and full refunds are available. HI/AK $149 shipping.

#5. Casper - Free, no-contact delivery and free returns are guaranteed. Shoppers also can tack on in-home delivery services for $149.

Our Top Product Picks

Other Mattresses Brands

How are Mattresses Delivered?

Mattress Delivery

For most online mattress companies, beds are shipped with reliable package carriers such as FedEx, USPS, UPS, and DHL. Generally, mattress shipping and delivery come as free, no-contact delivery, free white glove delivery, or require paid shipping.

What Should I Know Regarding Mattress Returns?

A surprisingly small proportion of the consumer population (~12%) decide to return their mattress. All-the-same, here are some need-to-know facts regarding mattress return policies:

  • Average Return Policy - For newly purchased beds, between 30 to 120 days.
  • Look into Sleep Trials - Verify that extra-long sleep trials are covered in the policy.
  • Money-Back Policy - Choose a bedding company that offers a money-back guarantee.
  • Exchange Policy - Most bedding companies will try to have consumers exchange mattresses for other models before dishing out a refund.

Benefits of Using

Here are three key benefits of using a consumer-focused mattress provider:

  • Save Money: Premium bedding materials at affordable rates.
  • Peace of Mind: More user-convenient, less stressful, and brand-backed.
  • Improved Sleep: Improved mattress engineering optimizes sleep and overall health.

How to Choose the Best

Below are five of the best online bedding companies that offer free, no-contact delivery or free white glove delivery, in addition to their core attributes.

Our Top Product Picks

1
Saatva
  • 180-night sleep trial
  • Free white glove delivery
  • 120-day money-back guarantee
Save $200 Price from $799
Visit Site →

saatva.com

2
Puffy
  • Lifetime warranty
  • Free shipping and returns
  • +8,000 5-star sleeper reviews
Save $300 Price from $795
Visit Site →

puffy.com

3
Nectar
  • Free, no-contact delivery
  • 365-night home sleep trial
  • Lifetime Warranty and 0% APR
Save $399 Price from $499
Visit Site →

nectarsleep.com

4
Dreamcloudsleep
  • Premium Lifetime Warranty
  • Extensive 1-Year Sleep Trial
  • Free returns within 365-days
Save $200 Price from $899
Visit Site →

dreamcloudsleep.com

5
Casper
  • Free, no-contact delivery
  • 27,000+ 5-star Google Reviews
  • Cost-free mattress returns (UPS)
Save 10% Price from $595
Visit Site →

casper.com

1. Saatva

Price Range: $799 to $1,899. Offer: Get 200$ off and FREE glove delivery

Trial period: 180-nights

Warranty: 15 years

Financing : 0% APR, Klarna

Sizes: Twin, Twin XL, Full, Queen, King, California King

Saatva

Saatva is one of the most popular U.S. bedding companies, known for their consumer-convenience with free white glove delivery and superior handcrafted hybrid innerspring mattresses. More than 40% of sleepers experience less back pain with Saatva beds while they retail between $799 to $1,899, making them one of the more affordable mattress providers.

Saatva
Saatva

Premium Materials. White Glove Delivery, 24/7 Customer Support. Try It For 180 Nights

Save $200 Price from $799

2. Puffy

Price Range: $795 to $1,995. Offer: $300 OFF + 2 FREE PILLOWS

Trial period: 101-nights

Warranty: as long as you own the mattress

Financing : 0% APR, Klarna

Sizes: Twin, Twin XL, Full, Queen, King, California King

Puffy

Puffy mattresses are made in the USA, have a lifetime warranty, and come with a 101-night sleep trial. Their mattresses flex patent-pending Cooling Cloud technology, providing exceptional temperature regulation, and are known for their superior spine, back, and neck support. Mattress range between $795 to $1,445, although you can save up to $300 with this promotional link.

Puffy
Puffy

Lifetime Warranty, Free Return. Up To $300 Off. Try It Now

Save $300 Price from $795

3. Nectar

Price Range: $499 to $1,799. Offer: $399 Of Accessories Included With Every Mattress

Trial period: 365-nights

Warranty: as long as you own the mattress

Financing : 0% APR, Affirm, Splitit

Sizes: Twin, Twin XL, Full, Queen, King, California King

Nectar

More than 1 million sleepers use a Nectar mattress, well-known for their ultra-cooling abilities that keep even the hottest of sleepers free of the midnight sweats. Ranging between $1,099 to $1,799 (Get $399 OFF HERE), Nectar beds provide unwavering support and comfort with two-layers of gel-infused memory foam.

Nectar
Nectar

Free Shipping & Returns, Financing Available. Try It Risk-Free For A Full Year

Save $399 Price from $499

4. DreamCloud Sleep

Price Range: $799 to $1,599. Offer: $200 Off + $399 In Accessories Included!

Trial period: 365-nights

Warranty: as long as you own the mattress

Financing : 0% APR, Affirm

Sizes: Twin, Twin XL, Full, Queen, King, California King

Dreamcloudsleep

High-density memory foam, innerspring coils with superior edge support wrapped in a cashmere-blend cover is how DreamCloud Sleep appeals to sleepers who suffer from chronic back and neck pain, body stiffness, arthritis, and for those who sleep notoriously hot. DreamCloud Sleep mattress prices vary between $599 to $1,399, or as little as $50 per month.

Dreamcloudsleep
Dreamcloudsleep

Free Shipping Within 14 - 21 Business Days. Try Our 100% Risk-Free

Save $200 Price from $899

5. Casper

Price Range: $595 to $2,995. Offer: Save up to $940 on select mattress

Trial period: 100-nights

Warranty: 10 years

Financing : 0% APR, Affirm

Sizes: Twin, Twin XL, Full, Queen, King, California King

Casper

The bridge between affordability and luxury bedding comfort is what Casper provides consumers. The CertiPUR-US program certifies all Casper foams, while Casper mattresses provide phenomenal heat-wicking abilities and spinal support. Casper beds range between $506 to $2,546, although bundling up can save you up to 20%.

Casper
Casper

Try Your New Dream Mattress. Take A Test Nap

Save 10% Price from $595

The Bottom Line

Every consumer should familiarize themselves with the warranties, clauses, and policies regarding mattresses they plan to invest in; otherwise, they may be unable to recoup their hard-earned money. For these reasons, we’ve disclosed only the most trusted and best-rated mattress providers that render consumer-friendly delivery and non-jarring return policies. The bed you sleep on matters, and mattresses as a whole are an investment, so invest wisely and improve your sleep quality and health today!

FAQ

Do all mattress companies allow returns?
According to industry research, around 89% of mattress companies allow returns. All of the bedding providers shared here today do accept returns.
What damages can void a mattress return?
Any user-inflected or pet damage such as scratches, tears, or stains can void a mattress warranty and return
Where can I try a risk-free mattress sleep trial?
Here, try DreamCloud Sleep’s risk-free sleep trial for a full year.
What is free white glove delivery?
Free white delivery includes additional services such as indoor delivery, such as a specific room and location, unpacking, and the removal of packaging materials.

Other Companies

Nectar
5.0
Read Review →
SoundAsleep
4.4
Read Review →
Lullaby Earth
4.5
Read Review →
Brooklyn Bedding
4.5
Read Review →
King Koil
4.3
Read Review →

All reviews

Written by: Mike Stownel

Staff Writer - Researcher

Mike is an experienced Researcher and Writer. Now his challenge is to test, compare, and review the best sleep products like mattresses, pillows and sheets

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