Mattress Delivery & Return Guide
Mike Stownel
Like many industries, the bedding industry is under a virtual evolution where online mattress companies are beginning to reign supreme over their brick-and-mortar competitors. As a result, it can be challenging to keep up with the rapidly evolving changes taking place within the world of mattresses; therefore, we’ve compiled this guide to simplify the underlying issues regarding mattress deliveries and returns so you can make an educated consumer decision.
Mattress Delivery & Return Guide
#1. Saatva - Free white glove delivery bedding experts will deliver and set up your new mattress and remove your old mattress cost-free.
#2. Puffy - Puffy provides free, no-contact delivery to the continental U.S. and also offers free returns for a full refund.
#3. Nectar - Mattresses are shipped with free, no-contact delivery with free returns. A White Glove Service is nonrefundable and available for $149.
#4. Dreamcloudsleep - Free, no-contact delivery within the contiguous United States and free returns and full refunds are available. HI/AK $149 shipping.
#5. Casper - Free, no-contact delivery and free returns are guaranteed. Shoppers also can tack on in-home delivery services for $149.
How are Mattresses Delivered?
For most online mattress companies, beds are shipped with reliable package carriers such as FedEx, USPS, UPS, and DHL. Generally, mattress shipping and delivery come as free, no-contact delivery, free white glove delivery, or require paid shipping.
What Should I Know Regarding Mattress Returns?
A surprisingly small proportion of the consumer population (~12%) decide to return their mattress. All-the-same, here are some need-to-know facts regarding mattress return policies:
- Average Return Policy - For newly purchased beds, between 30 to 120 days.
- Look into Sleep Trials - Verify that extra-long sleep trials are covered in the policy.
- Money-Back Policy - Choose a bedding company that offers a money-back guarantee.
- Exchange Policy - Most bedding companies will try to have consumers exchange mattresses for other models before dishing out a refund.
Benefits of Using
Here are three key benefits of using a consumer-focused mattress provider:
- Save Money: Premium bedding materials at affordable rates.
- Peace of Mind: More user-convenient, less stressful, and brand-backed.
- Improved Sleep: Improved mattress engineering optimizes sleep and overall health.
How to Choose the Best
Below are five of the best online bedding companies that offer free, no-contact delivery or free white glove delivery, in addition to their core attributes.
1. Saatva
Price Range: $899 to $2,440. Offer: Get 200$ off and FREE glove delivery
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Trial period: 365-night home trial |
Warranty: Lifetime |
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Financing : As low as $92/month at 0% APR |
Sizes: Twin, Twin XL, Full, Queen, King, Split King, California King, Split California King |
Saatva is one of the most popular U.S. bedding companies, known for their consumer-convenience with free white glove delivery and superior handcrafted hybrid innerspring mattresses. More than 40% of sleepers experience less back pain with Saatva beds while they retail between $799 to $1,899, making them one of the more affordable mattress providers.
Premium materials. White Glove Delivery, 24/7 Customer Support. Try It For 180 Nights
2. Puffy
Price Range: $795 to $1,995. Offer: $300 OFF + 2 FREE PILLOWS
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Trial period: 101-nights |
Warranty: as long as you own the mattress |
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Financing : 0% APR, Klarna |
Sizes: Twin, Twin XL, Full, Queen, King, California King |
Puffy mattresses are made in the USA, have a lifetime warranty, and come with a 101-night sleep trial. Their mattresses flex patent-pending Cooling Cloud technology, providing exceptional temperature regulation, and are known for their superior spine, back, and neck support. Mattress range between $795 to $1,445, although you can save up to $300 with this promotional link.
Lifetime Warranty, Free Return. Up To $300 Off. Try It Now
3. Nectar
Price Range: $499 to $1,799. Offer: $399 Of Accessories Included With Every Mattress
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Trial period: 365-nights |
Warranty: as long as you own the mattress |
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Financing : 0% APR, Affirm, Splitit |
Sizes: Twin, Twin XL, Full, Queen, King, California King |
More than 1 million sleepers use a Nectar mattress, well-known for their ultra-cooling abilities that keep even the hottest of sleepers free of the midnight sweats. Ranging between $1,099 to $1,799 (Get $399 OFF HERE), Nectar beds provide unwavering support and comfort with two-layers of gel-infused memory foam.
Free Shipping & Returns, Financing Available. Try It Risk-Free For A Full Year
4. DreamCloud Sleep
Price Range: $799 to $1,599. Offer: $200 Off + $399 In Accessories Included!
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Trial period: 365-nights |
Warranty: as long as you own the mattress |
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Financing : 0% APR, Affirm |
Sizes: Twin, Twin XL, Full, Queen, King, California King |
High-density memory foam, innerspring coils with superior edge support wrapped in a cashmere-blend cover is how DreamCloud Sleep appeals to sleepers who suffer from chronic back and neck pain, body stiffness, arthritis, and for those who sleep notoriously hot. DreamCloud Sleep mattress prices vary between $599 to $1,399, or as little as $50 per month.
Free Shipping Within 14 - 21 Business Days. Try Our 100% Risk-Free
5. Casper
Price Range: $595 to $2,995. Offer: Save up to $940 on select mattress
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Trial period: 100-nights |
Warranty: 10 years |
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Financing : 0% APR, Affirm |
Sizes: Twin, Twin XL, Full, Queen, King, California King |
The bridge between affordability and luxury bedding comfort is what Casper provides consumers. The CertiPUR-US program certifies all Casper foams, while Casper mattresses provide phenomenal heat-wicking abilities and spinal support. Casper beds range between $506 to $2,546, although bundling up can save you up to 20%.
The Bottom Line
Every consumer should familiarize themselves with the warranties, clauses, and policies regarding mattresses they plan to invest in; otherwise, they may be unable to recoup their hard-earned money. For these reasons, we’ve disclosed only the most trusted and best-rated mattress providers that render consumer-friendly delivery and non-jarring return policies. The bed you sleep on matters, and mattresses as a whole are an investment, so invest wisely and improve your sleep quality and health today!
FAQ
- Do all mattress companies allow returns?
- What damages can void a mattress return?
- Where can I try a risk-free mattress sleep trial?
- What is free white glove delivery?
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Written by: Mike Stownel
Senior Sleep Health and Mattress Technology Expert
Mike Stownel is a seasoned sleep health and mattress technology expert with over a decade of rich experience. He previously served as a Sleep Wellness Advisor for numerous boutique mattress manufacturers, where he played a crucial role in product development and customer education. Mike also worked as a Consultant for several start-up sleep tech companies, contributing to innovative sleep solution strategies.
His deep understanding of mattress technology and sleep science, combined with practical industry experience, positions him as a trusted authority. Mike`s insights, rooted in both science and market trends, offer invaluable guidance for achieving optimal sleep health.